It’s that time of year. You know, top ten lists, what worked in 2010, what didn’t, the lists go on and on and …. (okay, you get the picture). Basically I call this time of year a time to reflect. It’s a time to slow down (right, you still have holiday shopping to do) and look back on the year that was and still is for a few more days 2010.
As a business owner there’s a lot to review. In my business, this is the busy time of year that includes budgeting and marketing plan development for my clients. We’ve been thinking about 2011 for several months now and I guess it has already begun to feel like a new year. However, this is the time of year to step back and thank the clients that got me to where I am today. That’s why I think a Client Loyalty Program is vital. In a recent article published by Entrepreneur Magazine they list the Four Steps to launching a successful loyalty program. Read more here.
Whether you client base is made up of physicians or maybe you’re a veterinarian that works on a daily basis with our furry friends, there’s a number of ways to say “Thank you for making 2010 successful”. What are some of the ways you’ve thanked your clients or how you’ve been thanked as a client?
We’d love to share them with our blog readers!
Thank you loyal clients of Dog-Eared Pages, you’ve made 2010 the best year yet!
Happy client appreciation –
Our Tampa Roof Cleaning Company sends out automatic thank you letters after every job we do. This has been a great source of referrals for us. Follow Up is so very important for customer retention.