Welcome to a newish year. It has been so long since this blog has seen the light of day. We are back and ready to take on new marketing topics, showcase innovative designs and talk all things bright, shiny and most importantly working in the realm of business promotion. Stay tuned … the next few weeks will bring change and enlighten your marketing soul.
Category: Writing
Can opening an email be as exciting as opening a package?
Recently I received and email with the subject line: 6 Career Tips Your Dog Knows. Being a “Dog-Crazed” person, I was instantly all ears. Here’s the article and I really like the parallels it offers. Check it out for yourself. 6 Career Tips Your Dog Knows.
All of this got me to thinking about the power of subject lines. What do you place within your subject lines? Do you use bright colors? All uppercase letters? Or do you take some time to think about what will resonate with your reader?
Here are some interesting articles I ran across on how to get your audience to open your emails.
15 Rules to Writing Subject Lines Right
Tricks to Grab Reader’s Attention
10 Email Subject Line Blunders
So what subjects get your reader’s to open?
Happy emailing –
Has The Expert Left the Building?
Being an expert in your field seems like a monumental task. Think about it. Knowing everything you can get your hands on about the topic seems almost impossible. However, with the vast resources that hang out on the internet, becoming an expert in your field is easier than you think, just don’t let it be a crutch.
Gardening Has Gone To Google?
About three weeks ago, my husband and I went to a local garden center to purchase some flowers to “beautify” our yard. Growing up with a father that had a degree in Botany and Fruit Science and a mother that literally spent every summer taking us to the area greenhouses to learn more about native plants, I feel like I could potentially be an expert at anything that’s green. However, I am not. There are still plants that trip me up from time to time. So as the two of us browsed through the nursery, we stumbled upon a few plants I didn’t know. I was curious and read the little card that was placed within the pot of the plant. “This should be planted in full sun, with proper drainage.” Followed up with a scientific name I couldn’t pronounce. What the heck is this I thought. Then a lightbulb went off, let’s ask one of the nursery employees what it is and how to take care of it.
Carrying the plant toward the front counter I approached a dirt-covered associate and inquired about the plant. Her first response, why don’t you just look it up on Google. Google!!!! Yes, I know that resource, as I writer I use it often to research facts, figures and stats. But seriously, I now need to go to Google instead of asking you about a plant? My dad would have been dumbfounded much like his daughter was at the response. I am pretty certain I stood there like a child who just found out the candy store was all out of lollipops. I swear I didn’t move for at least 30 seconds. Then she asked, “Is there anything else I can do for you?” (I digress and for fun I asked another associate for help with an Orchid. I know this is shocking, but I got the same response.)
While I might expect this reaction from a big superstore garden center, I was shocked to see that this well-respected speciality greenhouse wasn’t able to educated it’s customers on the plants it grew. Yikes! This of course got me to thinking about how important educational marketing is for business owners. Think about it. If you’re not perceived as a leader in your business sector, why would a potential client choose you?
How Does Educational Marketing Make Your Business Grow?
1) Nurture the important benefits of your company and share with your clients. If you want new clients and to help maintain the ones you currently serve, what have you done lately to nurture those relationships? Have you called them to survey how you’re doing? Have you provided them educational information so that they can learn more about your product or service?
Solution: Begin an email marketing campaign. Newsletters are a great way to stay in touch with your current clients and foster new relationships with prospects. Check out this article about how to effectively sell your company’s benefits.
2) Become a social butterfly. Using social media like Twitter and Facebook is another great way to share information you gleam each week. You don’t have to spend hours updating your page each day.
Solution: When you sit in front of the computer and read an interesting article over your “first” cup of coffee, if you find an article that would be of interest to your clients, post it or tweet about it. It takes 2 minutes and can create a raving set of “groupies” in your garden. Read more about the impact social media can make on businesses.
3) Incorporate new species of flowering connections into your company’s landscape. Networking with like-minded business professionals is a great way to grow your business. Not only can you meet new people who can connect you to their business, you can also build relationship with other experts. In addition, you can showcase your expert status by offering educational presentations that inform and enlighten. I can’t tell you the numerous speaking events I have attended. Some are boring and drab, but for all of those presentations, there is the 20% that are amazing, motivating and inspiring.
Solution: Be one of those speakers and people will flock to you and your business. Schedule a speaking engagement and showcase your vast knowledge of your business and the customers you serve. Look into some ways you can connect.
While I love Google, I hope that business owners and their employees don’t abuse it, thus loosing potential customers and or clients. We cannot put our businesses on autopilot and hope that someone will come back. The internet is a great resource, but it’s just that, a resource. Keep in mind that no matter how tempting it may be to refer a client to “learn more by Googling”, there’s still nothing like talking to an expert to really solidify the customer experience. As for the garden center I visited, let’s just say, next year, I’m going somewhere else!
Happy educating-
Opps … Your Brand Is Showing
If you haven’t had a chance to catch the Oscar winner for best animated short, Logorama, here’s a quick clip.
It’s a marketing geeks paradise I admit, but what an ingenious idea … branding, branding, branding as far as the eye can see. Who would have thought a movie made entirely of company logos would turn so many heads? Not only did it turn my head, it got me to thinking about my client’s and their branding.
What would it be to have no Branding?
Think of it. How would your company function if you didn’t brand yourself? Customers walk into your store or call your customer representative and while you may be a great service provider, they can’t seem to refer you any business and actually forget about you.
Like it or not, without branding you have no name, no logo, no tagline, no selling features; it’s just you and a desk and a handful of employees. Frightening. What’s worse, without being able to talk about your company, remember you have no naming convention, you have to say “we”, “us”, and throw out the “we’re #1 in client satisfaction”. This is why branding is so very important.
Play the “I Spy” game of branding.
Often I have my clients play “I Spy” with the brands around them. I know, I spent way too much time when I was younger sitting in the backseat of the car on family vacations trying to pass the time … But seriously, take a look around you. What brands do you “Spy”? How are they different from one another? How are the same? Which ones stand out from the others? When you start to think about other people’s brands, you remove the emotional attachment of your own brand and clearly begin to see what works and what doesn’t.
Tip: Ignite Your Brand
Make a list of the brands that are around your place of employment. How do they motivate you? Do they motivate you to do anything or are they just “pretty”? Now, take what you have seen and turn inward to your current brand. Are you motivating people to do anything? Do people even know you exist?
Play “I Spy” and take the journey to a new and improved branding experience.
Happy Branding-
New Year + New Ideas + Fresh Perspective = Blogtastic Results
This year I am starting a new blog post each week called BlogN2010. This will be a place where business owners can find tips, tricks and tasty tidbits that can help make your company blog fresh, profitable and a “must-read”. Stay turned for more blogtstic ideas!
Keeping fresh ideas pouring out of your blog posts is a challenge many blog writers face (myself included). Yes it’s a type of writers blog, but often times, it’s more than that. I constantly find myself asking:
What will people want to read?
What is timely and a topic on everyone’s mind?
Do people really care?
Bottom line, if you’re a small business and you need some fresh ideas for your up-coming blog post this year, here are a few things to consider before posting your masterpiece.
3 Business Blog Post Brainstorm Igniters:
1) Become Dear Abby-Offer Tips, Tricks and Tangibles
Let’s face it, you’re in business for a reason, you know something that people will pay for and need. So that means there are millions of things you can provide including tricks and tangible information that can help your readers. Providing educational tidbits is one of the easiest ways to bring what you know about your industry to light.
What’s more, not only can you provide valuable information, you can also provide advice. Take for instance the top three things your clients constantly ask your opinion about on a weekly basis. By taking those common questions, you can offer valuable advice that educates your customers and helps them better understand the importance of the services you provide.
2) Extra! Extra! Read All About It! – Bring fresh industry news to your readers.
Offering your readers insight on your industry’s new innovations, changes and newsworthy updates shows your readers that you’re on top of it. Trust me when I say your customers don’t have time to monitor your industry and their industry, so you must be the watchdog for them. Not only does it keep you in front of your clients, it also offers them a chance to discover additional products and services they may want to purchase from you. Plus, it’s easy to do. Find two or three industry blogs that you can follow and subscribe to their RSS feed. You can also go to Google Alerts, key in your industry and Google will email you news articles, industry topics and research on our designated profession.
3) Yes, pay attention to the person behind the curtain- let your clients walk in your shoes.
I used to work in television. I can’t tell you the many times people asked me to take them behind-the-scenes so they could see how we went about putting a newscast together. For some reason, people love to see what it is other people do. Humans are curious and when you peel back the curtain to show what happens behind closed doors or even how your team works in the field, they seem to hold you in high regard. Now I am not saying that working at the TV station won me a ton of dates or anything, but what it did do was help people understand what I did on a daily basis and generated a ton of respect. Two things all business owners want! This is a great place to start your blog.
If you’re new to blogging and you’re looking for additional inspiration, check out The Writer’s Block by Jason Rekulak. It’s a handy little book that really jump-starts the brain. You can also keep a folder on your desktop and place interesting articles your run across in it. Keep your eyes open, blog topics are all around us!
Happy blogging-
Talking To Yourself, Again?
I know many of us fall into the trap of talking to ourselves. I am not speaking of those times when you’re in your car. You know who you are! While stuck in traffic, you carry out the full dialog of how you want to tell your boss to leave you alone and how you should be promoted to the next level. As you finally have the discussion wrapped up, you realize the people on either side of you are watching your weird facial contortions and wondering who you are talking to in your car. I’m speaking of your marketing.
So many times when we craft our own marketing message, we craft it so WE understand it. Trust me, I’ve fallen into the trap using words that only ad industry people use, like ROI, target market, one-sheet, creative brief, etc. That’s why I have to share a great article I found today. If you’re looking for a good resource to help you tighten up your messaging, write clearer and with brevity, this article and the resources within it can help!